bljl's Privacy Policy

1. Scope of Information Collection

bljl collects various types of information on its platform. This collection happens in two main ways: (a) information you provide directly, and (b) information collected automatically from your usage patterns.

1.1 Information You Provide

The following information may be collected for account registration and management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment-related details, such as your bKash, Nagad, or Rocket number, or bank account information
• Document details required for identity verification
• The content of messages and complaints you send to customer support

1.2 Automatically Collected Information

When you use bljl, certain technical information is recorded automatically. This includes:

• IP address and device type
• Browser type and version
• Session duration and page visit history
• Information obtained from cookies and similar tracking technologies
• Gameplay activity and transaction history

2. Purpose of Information Use

Information collected by bljl is used for the following legitimate purposes:

2.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, bank transfer)
• Applying bonuses and promotions correctly
• Diagnosing and resolving technical issues on the platform

2.2 Security and Fraud Prevention

To keep your account and funds secure, bljl uses your information to detect unusual activity and prevent fraudulent transactions. SSL encryption and other security technologies are used to keep information protected.

2.3 Customer Service

Your information is used to resolve any questions or complaints you may have, and to provide effective support through live chat and email.

2.4 Responsible Gaming

Analyzing user gaming behavior to identify signs of addiction and arrange support where needed. This is part of bljl's social responsibility.

3. Information Sharing and Third Parties

bljl does not sell your personal information or provide it to third parties for advertising purposes. However, sharing information may be necessary in certain specific circumstances:

3.1 Service Providers

Limited information may be shared with selected and trusted service providers for payment processing (such as bKash, Nagad, Rocket, or banks), IT infrastructure support, and security verification. These partners operate under strict confidentiality agreements.

3.2 Legal Obligations

Disclosure of information may be required under applicable laws of Bangladesh, court orders, or valid requests from government authorities. In such cases, the applicable legal process is followed.

3.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new operator. Users will be notified in advance in such cases.

4. Cookies and Tracking Technologies

The bljl website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the platform functions properly.

4.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Help analyze platform usage to improve service quality.

4.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain core features of the website, such as saving your login session.

5. Information Retention and Deletion

5.1 Retention Period

bljl retains your information for as long as your account is active and as needed to provide services. Even after an account is closed, some information may be retained for a specified period due to legal and regulatory requirements.

5.2 Data Deletion Requests

You may request to close your account and have your personal information deleted. However, complete deletion may not be possible in the following cases:

• Information relating to ongoing or pending transactions
• Records retained due to legal obligations
• Information relating to fraud investigations

To request data deletion, please contact our support team.

6. Data Security Measures

As a secure and reliable platform, bljl has implemented various technical and administrative measures to protect your information:

• SSL encryption: All data transmitted between the website and our servers is protected by industry-standard encryption.
• Access controls: Only authorized personnel are granted access to the information they need.
• Regular security audits: Security reviews are conducted regularly to identify potential vulnerabilities.
• Data backups: Regular backups are taken to ensure information is stored safely.
• Password hashing: Stored passwords are protected with strong hashing algorithms.

While bljl takes all reasonable precautions, 100% security on the internet cannot be fully guaranteed. You also bear partial responsibility for keeping your account password secure.

7. Your Rights

As a bljl user, you have the following rights regarding your own information:

7.1 Right to Access

You can find out what information bljl holds about you and how it is being used. Requests of this kind can be made through customer support.

7.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request that it be corrected.

7.3 Right to Deletion

Within the limits of legal and regulatory requirements, you may request deletion of your personal information.

7.4 Right to Object to Processing

In certain cases, you may object to your information being used for a specific purpose. However, this may result in some services being restricted.

8. International Data Transfers

bljl may use servers or service providers located outside Bangladesh. In such cases, your information may be transferred to another country. bljl ensures that any international transfer is carried out under appropriate protective measures and in compliance with applicable law.